Team FHL

As a Professional Care Manager for 25 years, I established FHL Care Management in January of 2010. I have a Bachelor’s Degree in Nursing and a Master’s in Counseling, in addition to holding a Certification as a Professional Care Manager by the National Association of Certified Care Managers. Being a Registered Nurse for over 35 years and having worked in Critical Care, as a Faith Community Nurse in congregations of faith and as a Hospice Chaplain. I have had the privilege of serving people in very difficult times of their lives. I am proud to be a member of the  National Aging Life Care Association (ALCA) and the Florida Chapter of the  Aging Life Care Association. I am active in the Central Florida  Chapter of ALCA. I have found my life calling in working with older adults as it is both challenging and satisfying. There is a special place in my heart in working with clients with dementia. I am married to my awesome husband Roger and between us have three daughters, a son, 4 grandchildren and our golden retriever Abigail. When I am not working, I am cooking, reading and playing with Abby. I also love attending blues concerts with Roger.

I have been a member of Team FHL since its founding in 2010. As the Managing Director I oversee daily operations, while implementing our vision and mission by developing strategies and plans to meet goals and objectives for team engagement and company growth. I am a Certified Montessori Dementia Care Professional and have a passion for working with the aging population, especially those with dementia. I am currently pursuing a degree in Social Work, with concentration in Aging Studies. Outside of the office I enjoy spending time with my life partner Zack and our delightful dog Luna. Born and raised in Florida we enjoy going to the springs and anything outdoors in nature. I am a bit of a foodie and enjoy trying new recipes and exploring different cuisines.

I am a Registered Occupational Therapist licensed in the states of Florida and New York, and have a certification from the National Board for Certification in Occupational Therapy. I have been practicing Occupational since 1990 and have extensive experience in sub-acute rehab and home care settings. In addition, I worked as a Quality Management Specialist, and have presented at State and National Conferences on Fall management. I have a Master’s Degree in Health Services Administration which has allowed me to extend my skills as a practitioner in all areas of health care and aging. Currently as a Professional Care Manager, I am able to engage my skills in a variety of ways to help those who need assistance navigating the health care system and managing their own health care issues. I’m married to Brian. He and I spent many years volunteering at YMCA Camp Chingachgook in Lake George, New York at their Y-Knot Sailing program for disabled sailors. We enjoy all time spent outdoors, and love to play golf.

I have been working in the senior care industry for 10 years and genuinely enjoy building relationships with my clients and being their advocate. I have a Master’s Degree in Social Work and a Military Social Work Graduate Certificate. Having worked in a variety of senior care facilities (i.e., memory care, skilled nursing care, and independent living) has given me the opportunity to collaborate with community partners and other health care professionals. I am well-informed of the many resources available for my clients in our community and knowledgeable about the physical, mental, and social changes impacting seniors. When I’m not working, I enjoy traveling with my husband, going to Disney World, spending time at the beach, and reading.

I had the privilege of working as a Care Manager for FHL Care Management from 2010 to 2018, when I left to gain experience as a Professional Guardian. I’m happy to be returning to FHL because working as a Care Manager is a challenging and rewarding undertaking. It’s exciting to use our medical and community resource knowledge and experience to help people receive the best care possible wherever they call home. I love communicating with clients and family members to make sure that their concerns are addressed and that their loved ones have the best quality of life possible despite their physical or mental limitations. I bring a variety of experiences with me including working as a nurse with persons with developmental disabilities, working as a hospice nurse, owning and managing an adult family care home for ladies with dementia, working as a nurse supervisor at an adult day care, volunteering as an Ombudsman and most recently working as the Director of Public Guardianship for Orange & Seminole counties. I have an Associates in Nursing, Bachelors in Nutrition, Masters in Management, and Post-Graduate Certificate in Geriatric Care Management. When I’m not working, I love to travel within the US and internationally. I originate from Bermuda, but I also lived in New York and England before moving to Florida. I have raised four amazing adults and a variety of pets along the way.

I am the Active Enrichment Program Coordinator for FHL Care Management. Prior to taking this role I worked 23 years as Activities Program Manager for Council on Aging in Kissimmee, FL. Adult Daycare Program. Overseeing Therapeutic social activities, medical transportation, hurricane relief, and meals on wheels for adults with functional impairments in a protective environment. Responsible for assisting the Program Director in the overall day-to-day supervision of 40 adults and 15 staff. I began working for Blue Path ABA in Longwood, as a Registered Behavior Tech providing children with autism direct therapy. Helping them with communication, socialization, and daily living skills through treatment plans, play-based therapy, teaching new skills to reduce problem behaviors and reinforce positive behaviors. I am  fluent in Spanish and English. I am CPR, Alzheimer’s certified and trained, nationally certified and trained as an Activities Director since 2013. 

I was born & raised in New Jersey. Owner/Operator of “Carmen’s Side Street Salon” until she relocated to Florida in 1998. I come from a large family and enjoy family time, cooking, musical theater, reading, traveling, bike riding, gardening, beach, and crocheting. I remarried in 2023 and relocated to Orlando from Saint Cloud, Florida. I have a daughter, Angel, who is 28 years old. I love to serve the Lord and her clients as it has been my lifetime passion driven work.