Team FHL

As a Professional Care Manager for 25 years, I established FHL Care Management in January of 2010. I have a Bachelor’s Degree in Nursing and a Master’s in Counseling, in addition to holding a Certification as a Professional Care Manager by the National Association of Certified Care Managers. Being a Registered Nurse for over 35 years and having worked in Critical Care, as a Faith Community Nurse in congregations of faith and as a Hospice Chaplain. I have had the privilege of serving people in very difficult times of their lives. I am proud to be a member of the  National Aging Life Care Association (ALCA) and the Florida Chapter of the  Aging Life Care Association. I am active in the Central Florida  Chapter of ALCA. I have found my life calling in working with older adults as it is both challenging and satisfying. There is a special place in my heart in working with clients with dementia. I am married to my awesome husband Roger and between us have three daughters, a son, 4 grandchildren and our golden retriever Abigail. When I am not working, I am cooking, reading and playing with Abby. I also love attending blues concerts with Roger.

I have been a member of Team FHL since its founding in 2010. As Managing Director, I oversee daily operations, working alongside our team to ensure we stay focused on our mission while providing exceptional service and highest quality of care to best support those we serve.

I earned my Bachelor of Social Work from the University of Central Florida (UCF) with a concentration in Gerontology and Aging Studies. As a Certified Dementia Practitioner, I am passionate about serving older adults, particularly those living with dementia. My commitment is to enhance the quality of life and social well-being of aging individuals through compassionate, person-centered advocacy and support.

Outside of the office, I enjoy spending time with my partner, Zack and our fur baby Luna. Born and raised in Florida, we love exploring the state’s natural springs and spending time outdoors. I’m also a bit of a foodie and enjoy trying new recipes and discovering different cuisines.

I had the privilege of working as a Care Manager for FHL Care Management from 2010 to 2018, when I left to gain experience as a Professional Guardian. I’m happy to be returning to FHL because working as a Care Manager is a challenging and rewarding undertaking. It’s exciting to use our medical and community resource knowledge and experience to help people receive the best care possible wherever they call home. I love communicating with clients and family members to make sure that their concerns are addressed and that their loved ones have the best quality of life possible despite their physical or mental limitations. I bring a variety of experiences with me including working as a nurse with persons with developmental disabilities, working as a hospice nurse, owning and managing an adult family care home for ladies with dementia, working as a nurse supervisor at an adult day care, volunteering as an Ombudsman and most recently working as the Director of Public Guardianship for Orange & Seminole counties. I have an Associates in Nursing, Bachelors in Nutrition, Masters in Management, and Post-Graduate Certificate in Geriatric Care Management. When I’m not working, I love to travel within the US and internationally. I originate from Bermuda, but I also lived in New York and England before moving to Florida. I have raised four amazing adults and a variety of pets along the way.

It is a privilege to work for a company grounded in faith, hope, and love. I am grateful to be part of a team where I have experienced tremendous support from my colleagues. I am honored to use my skills, resources, and experience to help clients receive the best possible care.

With 33 years of nursing experience, I have worked in emergency care, critical care, long-term acute care, nursing education, and care management. Throughout my career, I have valued communicating with clients, patients, and families. My greatest reward is knowing that I have helped achieve positive outcomes for clients and their families.

I hold an associate degree in nursing, a Bachelor of Science in Nursing, and a Master of Science in Nursing Education. In my free time, I am devoted to serving my church and community.

I live by this affirmation:

“Trust in the Lord with all your heart. Do not lean on your own understanding. In all your ways acknowledge Him, and He will direct your paths.” (Proverbs 3:5–6)

I am the Active Enrichment Program Coordinator for FHL Care Management. Prior to taking this role I worked 23 years as Activities Program Manager for Council on Aging in Kissimmee, FL. Adult Daycare Program. Overseeing Therapeutic social activities, medical transportation, hurricane relief, and meals on wheels for adults with functional impairments in a protective environment. Responsible for assisting the Program Director in the overall day-to-day supervision of 40 adults and 15 staff. I began working for Blue Path ABA in Longwood, as a Registered Behavior Tech providing children with autism direct therapy. Helping them with communication, socialization, and daily living skills through treatment plans, play-based therapy, teaching new skills to reduce problem behaviors and reinforce positive behaviors. I am  fluent in Spanish and English. I am CPR, Alzheimer’s certified and trained, nationally certified and trained as an Activities Director since 2013. 

I was born & raised in New Jersey. Owner/Operator of “Carmen’s Side Street Salon” until she relocated to Florida in 1998. I come from a large family and enjoy family time, cooking, musical theater, reading, traveling, bike riding, gardening, beach, and crocheting. I remarried in 2023 and relocated to Orlando from Saint Cloud, Florida. I have a daughter, Angel, who is 28 years old. I love to serve the Lord and her clients as it has been my lifetime passion driven work.